Cookies
Our website YLLO.MK uses cookies, which enable better functioning of the site, as well as a better experience for you while using it.
Cookies are small text files (parts of code) that can be used to improve the user experience when visiting a website. Cookies work in such a way that when you visit the website, it places cookies on your device to store information about your visit. Cookies usually expire after a certain period of time, which can range from a few minutes to a year.
Cookies are used to better understand how visitors use the website, as well as to optimize the user experience. Cookies can contain various types of information about your visit to a particular website, but are most often used to store selected preferences, such as language, font size, shopping cart content, privacy settings, and login status. Cookies do not contain personal or private data about you, but they can collect information about your browsing habits.
Cookies allow the site that sets them to recognize the user's devices in comparison to previous logins and visits in order to personalize ads for greater relevance to users. This information can be collected across all web browsers and on all devices (computers, laptops, smartphones, tablets, etc.). For the most part, cookies improve your browsing experience by preventing you from constantly having to choose the same option every time you visit a page.
Most cookies can be deleted or blocked. Session cookies will be automatically deleted when you close your web browser. Browser settings for changing cookie preferences are usually found in the "Options" or "Preferences" menu of your browser. For more details, you can also use the "Help" option in your browser. Keep in mind that in some cases, deleting cookies will affect your user experience when revisiting a site. For example, you may be forced to log in again, or items added to your cart might disappear.
When you first access the yllo.mk website, you will receive a message notifying you that we use "cookies". By clicking on the "Accept All" box, closing the pop-up window, or by continuing to use the website, you declare that you have understood the Cookie Policy published on our website.
Additionally, the notification that we use "cookies" contains an "Adjust" (Customize) field so that you can choose yourself which cookies containing information about your visit to yllo.mk will be stored. It is not mandatory to accept all cookies, and your consent to their use can be revoked at any time.
YLLO.MK uses the following types of cookies:
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Mandatory cookies: Enable the website to be usable, i.e., they enable basic functions, such as page navigation and access to secure areas. Without these cookies, the website cannot function properly.
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Necessary cookies: Necessary cookies help make a website usable by enabling basic functions like page navigation, use of the shopping cart, checkout, emails, and the like. Without these cookies, the website cannot function properly and optimally.
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Statistical cookies: Statistical cookies help us understand how visitors interact with the website through the anonymous collection of information.
Direct Marketing
Personal data processed through the yllo.mk website can be used for direct marketing only based on the consent given by the persons whose data is being processed.
Direct marketing represents any type of communication realized in any way with the aim of sending advertising, marketing, or promotional material that is directed straight to an identified user.
YLLO.MK uses direct marketing via email. YLLO.MK does not conduct direct marketing verbally over the phone or by mail. YLLO.MK implements a policy of choice for users, whereby anyone who wants to be part of direct marketing can give their consent through the website
YLLO.MK does not perform "Profiling" during the processing and collection of personal data for the needs of direct marketing. This means we do not use the collected personal data to evaluate certain personal aspects related to you, and especially not to analyze or predict aspects relating to your professional performance, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements.
Consent for the use of personal data for direct marketing purposes is given during registration on the website by selecting the option: "I agree to receive special offers and discounts at my e-mail address" or in writing. This given consent refers exclusively to the purposes of direct marketing for sending notifications, marketing materials, special offers, and discounts to your email address, without linking such consent to the loss of any other right of yours regarding the services provided through the website.
If you give us consent for direct marketing, we will add you to the YLLO.MK register and will regularly send you news, promotions, and updates containing information about the services and events related to YLLO.MK and direct offers for you. For the electronic newsletter, your email address, IP address, and registration date are recorded in our database.
Following the provisions of the Law on Personal Data Protection, KUKOM AG DOO can demonstrate at any time that it has obtained valid consent and that it keeps records of who has agreed to the use of their personal data for direct marketing purposes, at what time, and in what manner.
Any person who has given consent for the use of their personal data for direct marketing purposes has the right, at any time, to amend/restrict or withdraw the given consent for processing their personal data for direct marketing purposes by submitting an appropriate request to KUKOM AG DOO. Through this, the user has the right to request insight into the processing of their personal data, request correction of their personal data, restriction of processing, as well as the complete deletion of their personal data from the records of KUKOM AG DOO. If you wish to submit a Request for access/supplementation/amendment/deletion or restriction of the processing of your personal data, send an email to our electronic address.
Such withdrawal of consent for processing personal data for direct marketing purposes is not linked to the loss of any other right of the consent provider regarding the services provided through the website.
Your profile details will be completely deleted from our database as soon as possible, but no later than 30 working days after we receive your request.
KUKOM AG DOO does not sell, exchange, or share personal data and information about its clients with third parties for direct marketing purposes, except with processors when necessary to provide the services of KUKOM AG DOO for direct marketing purposes. KUKOM AG DOO has concluded agreements with all processors in accordance with the provisions of the Law on Personal Data Prot
Google Analytics
Due to the need for analysis and research on how our website yllo.mk is used, we inform you that we utilize the most commonly used web analytics service, generally known as the Google Analytics tool.
The application and use of this tool are due to the need for analysis and evaluation of the use of our website by users. By implementing this tool, statistical data, information, and reports on the frequency of "traffic," i.e., website activity, are provided. This means that Google tracks visits to a website via the users' IP address in order to determine the approximate location of the user.
Google Analytics uses cookies, so all information generated by the cookies regarding your use of the website is forwarded to Google.
At the same time, we assure you that we will not use this tool to track and/or collect the personal data of visitors and users of yllo.mk.
Data Security During Electronic Payment
By using electronic payment options, you can always and everywhere shop securely with us!
The data related to your payment card or your bank account are sent directly to the bank via an encrypted connection. We do not collect, nor do we have the right to access, information related (in)directly to your card or bank account. The right of access and the right to control this data belong solely to the bank that owns the payment card.
Your Rights as Personal Data Subjects
In accordance with legal regulations, you, as a personal data subject, have rights regarding the protection of your personal data, as explained in detail in the Law on Personal Data Protection. In this sense, KUKOM AG DOO as a personal data controller is obliged to facilitate the exercise of the rights of personal data subjects. For this reason, we inform you that at any time you have the right to be informed / request / submit:
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Whether personal data is being processed;
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About the purposes and legal basis for personal data processing;
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Categories of personal data being processed, users, and categories of users to whom they are disclosed;
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The time period within which your personal data will be kept and/or the criteria used to determine that period;
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The source of personal data not provided by you;
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The logic of automated processing, in the event of a decision based on automated processing, which may have an impact;
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To request supplementation and/or amendment if your personal data is incomplete, inaccurate, or outdated;
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To request a restriction on the processing of your personal data;
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To request that your personal data be deleted;
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To withdraw previously given consent for personal data processing purposes;
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To submit an objection to the method of processing;
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To be provided with a copy of your personal data.
If you wish to submit a Request for access/supplementation/amendment/deletion or restriction of the processing of your personal data, send us a message via email.
We remind you that the email address through which you contact us, the content of the Request, and other personal data will not be used for any other purpose than to respond to your requests and needs.
Contact for Personal Data Protection
For any questions regarding personal data protection:
First and last name: Ivica Nikchevski
Contact phone: +389 70 397 729
E-mail: ivica@yllo.mk
Sincerely,
KUKOM AG DOO Skopje
Updated: May 2026.